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Mini Business Manager |
On completion of this module you will able to:
- Create a mini business
- Formulate a mission, vision and set objectives
- Implement visual management
- Recognise different forms of waste
- Understand budgets and cost control
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Team Leader |
On completion of this module you will able to:
- Understand leadership and your leadership qualities
- Empower your team
- Motivate your team
- Manage your team
- Review and improve personal effectiveness
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Team Coach |
On completion of this module you will able to:
- Understand the concept of team working
- Apply effective coaching
- Produce a skills matrix for your team
- Apply a structured approach to continuous improvement
- Encourage a culture that continuously produces winning results
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People Manager |
On completion of this module you will able to:
- Select new members
- Conduct performance appraisals
- Understand reward structures
- Know how to care for your team members
- Review and improve safety requirements within your area of responsibility
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Workplace Relations Builder |
On completion of this module you will able to:
- Develop good people relations
- Develop positive relations with Union leaders
- Improve upward relations with management
- Manage conflict, and negotiate confidently
- Manage poor performance and grievances
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Workplace Relations Builder |
On completion of this module you will able to:
- Improve internal communications
- Make effective presentations
- Run effective meetings
- Understand and apply the power of effective listening
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